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Resolved

Support system unavailable

Jan 11, 2023 at 7:15pm UTC
Affected services
Support

Resolved
Jan 11, 2023 at 7:50pm UTC

The service went down due to a memory leak issue in the software.
A few minutes after, the autoscaling mechanism restarted the application as expected.
We are going to update the software In order to avoid similar issues in the future.

Created
Jan 11, 2023 at 7:15pm UTC

The application became unreachable.
The autoscaling mechanism restarted the application as expected.